Privacy Policy

Last Updated: 01st April 2024

BKUK Group Ltd ("BKUK," "we," "us," or "our") is committed to protecting the privacy and security of your personal information. This Privacy Policy explains how we collect, use, protect, and disclose information and data when you use the BKUK Franchise Portal (the "Service"). By accessing or using the Service, you consent to the collection, use, and disclosure of your information as described in this Privacy Policy.

1. Information We Collect

We collect information that you provide directly to us when you use the Service. This may include:

  • Contact Information: Your email address and other contact details used to create an account or communicate with us.
  • Data Submission: Any reporting data or information uploaded to the Service.
  • Login Data: Information needed to access your account, such as your username, login date and authentication provider.

2. How We Use Your Information

We use the information we collect for various purposes:

  • To provide, maintain, and improve the Service.
  • To manage your account and provide customer support.
  • To monitor and analyze trends, usage, and activities in connection with our Service.
  • To detect, investigate, and prevent fraudulent transactions and other illegal activities and protect the rights and property of BKUK and others.

3. Data Security

We implement appropriate technical and organizational measures to protect the personal information we collect and store. Despite our best efforts, no security measures are completely impenetrable. If you believe your account has been accessed without your authorization, please contact us immediately at ineedhelp@bkukgroup.co.uk.

4. Data Sharing and Disclosure

We may share your information with third parties in the following ways:

  • Service Providers: We may share your information with service providers that perform services for us, under our instructions, and on our behalf (e.g., hosting or database management services).
  • Legal Requirements: We may disclose your information if required to do so by law or in response to a court order, government request, or other legal processes.
  • Protection of Rights: We may share information when we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person, or as evidence in litigation in which we are involved.

5. Data Retention

We retain your personal information only for as long as necessary to provide the Service and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.

6. Rights and Choices

Depending on where you live, you may have certain rights with respect to your personal information, including:

  • The right to access, correct, or delete the personal data we have about you.
  • The right to object to or restrict certain processing of your personal data.

To make a request related to your personal data or for any concerns regarding your data privacy, contact us at ineedhelp@bkukgroup.co.uk.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The date this Privacy Policy was last updated is identified at the top of the page. You are encouraged to review this Privacy Policy periodically to stay informed of updates that may affect you.

Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at ineedhelp@bkukgroup.co.uk.